Shipping
Get information on delivery schedules and shipping charges.
Delivery Charges
Your delivery charges will be displayed during the checkout process.
For household products, orders placed from Monday to Saturday will be dispatched withing in 5 to -7 business days. Also depending on the product availability.

Popular Questions
Get answers to our most frequently asked questions.
I placed an order today. When can I expect my shipment?
Your delivery schedule will depend on the product and the time that you placed your order. For further details contact VTI customer care.


What if I miss a delivery?
For household products, once our delivery partner receives your order, they will dispatch it directly to your address. If you are unavailable when they arrive, they will make two more delivery attempts.
If you’re unavailable to receive your Product or any other furniture order on the scheduled date, your subsequent delivery will be charged. The charges will vary according to our rate card.


Will I be charged for delivery?
Your delivery charges will be displayed during the checkout process.


How do I track my order via My Account?
To track your order, just follow these simple steps:
1.    Sign in to your www.vtiheritage.in account.
2.    Click 'My Account'.
3.    Select 'Order History'.
4.    In the orders page, select 'View Details' for the order number you wish to track.

For any other queries feel free to reach out to VTI Customer care number - +91 91506 05333